Help & corrections

Support

Report a broken booking link, missing showtime, incorrect movie detail, accessibility issue, or other problem with TaipeiFlix.

Contact

Email Carter with a short description of the issue. When useful, include the movie or theater name, date, page URL, and the browser or device you were using.

Email TaipeiFlix support

Booking support

TaipeiFlix links to cinema booking services but does not sell, reserve, refund, or modify tickets. For payment, seat, refund, or booking-account issues, contact the cinema shown on your confirmation directly.

Before you send a report

Do not include passwords, payment-card information, precise location, booking codes, or other sensitive personal information. See the Privacy Policy for more detail.